Client
Medical institution
Engagement
Prototype & Validation
Timeframe
2023
Key Results
- Prototyped decision-support tools for medical triage.
- Demonstrated faster insight delivery for clinicians.
- Validated approach with real clinical workflows.
Context & Challenge
Medical teams face increasing pressure to triage patients quickly while maintaining diagnostic accuracy. The challenge was to create AI support that enhances rather than replaces clinical judgment.
Approach
- 1
Observed existing triage workflows and identified bottlenecks.
- 2
Designed AI assistance that surfaces relevant information quickly.
- 3
Built prototypes with appropriate guardrails for medical contexts.
- 4
Validated with clinical staff in simulated environments.
Solution
We developed a prototype decision-support tool that helps clinicians access relevant patient information and research more quickly during triage, while keeping the human firmly in control of all decisions.
Results & Impact
Clinicians report faster access to relevant information.
Validation confirmed the approach fits clinical workflows.
Framework established for further development.
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