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PrototypeValidation

Healthcare Triage Decision Support

HealthcareAsia

Client

Medical institution

Engagement

Prototype & Validation

Timeframe

2023

Key Results

  • Prototyped decision-support tools for medical triage.
  • Demonstrated faster insight delivery for clinicians.
  • Validated approach with real clinical workflows.

Context & Challenge

Medical teams face increasing pressure to triage patients quickly while maintaining diagnostic accuracy. The challenge was to create AI support that enhances rather than replaces clinical judgment.

Approach

  • 1

    Observed existing triage workflows and identified bottlenecks.

  • 2

    Designed AI assistance that surfaces relevant information quickly.

  • 3

    Built prototypes with appropriate guardrails for medical contexts.

  • 4

    Validated with clinical staff in simulated environments.

Solution

We developed a prototype decision-support tool that helps clinicians access relevant patient information and research more quickly during triage, while keeping the human firmly in control of all decisions.

Results & Impact

  • Clinicians report faster access to relevant information.

  • Validation confirmed the approach fits clinical workflows.

  • Framework established for further development.

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